Consulting Services SIN 874-1
HiPerf provides a full range of consultation services on-site or at locations designated by the customer. The following outlines our consulting services:
Executive and Management Coaching: Many organizations have
strong internal resources and processes that define and support coaching of
frontline through middle management. Executive coaching benefits upper
management by helping them to become more open minded and objective. It also
reminds executives of the significance of the actions that their subordinates
are required to carry out on a daily basis. HiPerf provides coaching at all
levels within an organization. The level of coaching, frequency and areas of
focus will vary depending on the executive and the situation.
Organizational Assessments: It is important for organizations
to have a solid baseline from which to measure the current state of the
organization. HiPerf will assist organizations with assessments including
design, facilitation and the evaluation of assessment results. The assessments
can include operational (manufacturing, finance, purchasing) or human resource
(cultural, climate, norms, etc.).
Futures and Breakthrough Thinking: Organizations often get in a
rut concerning new business, new products or thinking differently about their
operations. Futures and Breakthrough Thinking allows organizations to get out of
their box and look at what they could become.
Leadership Systems: Leaders require diverse leadership skills
to respond to a variety of work challenges as well as a highly diverse
workforce. HiPerf provides coaching to leaders and managers to enable them to
become flexible and adaptable in applying a wide range of leadership skills.
Strategic Planning: Organizations must have a clear sense of
what business they
are in and where they are going. HiPerf assists in the
development of vision, mission, guiding principles, values, and strategic
positioning to provide a framework for short-term, intermediate and long range
operating plans. As a part of this activity, HiPerf engages the client in an
environmental scan to stay abreast of the threats, demands and opportunities of
the political environment, the marketplace and technology.
Organizational Transformation and Renewal: HiPerf provides a
proven roadmap for organizations either embarking on change or desiring to renew
a previously implemented change initiative. Consulting services include:
assessing the organization readiness to change; determining where the change
initiative has stalled; helping organization leaders design a change/renewal
plan; helping to implement the plan; and finally, evaluating the impact/results
of the change/renewal effort.
Business Planning: HiPerf will assist organizations with
completing a business plan to meet financial (costs reduction, savings,
profitability) and business growth (market share, new service). HiPerf will also
assist in linking business goals with process
re-engineering.
Action Planning: Action planning transfers key results and
objectives into action. HiPerf assists organizations in developing actionable,
“do-able” tasks to meet objectives. HiPerf provides tracking systems as well as
responsibility and accountability matrices to ensure completion of tasks.
Systems Alignment: Organizational Systems often become out of
alignment as a result of a change initiative. HiPerf works with organizational
leaders and managers to realign organizational support systems to complement an
organizational change (e.g. cultural, control, and technical systems).
High Performance Work: Organizations desiring to redesign work
to maximize performance may either choose to structure in teams, or redesign
individual responsibilities, or both. HiPerf works with managers and employees to
structure work to complement high performance and then to structure the
organization to complement these high performing work systems. Often, intact or adhoc teams are chartered to design and implement these new work systems.
Performance Measures and Indicators: Organizations need to
measure performance to maintain balance between internal efficiency,
effectiveness, and customer satisfaction. HiPerf will assist in the development
and use of performance measures. We will align performance measures and
indicators with customer requirements and key organizational strategies, goals,
and objectives.
Processes and Productivity Improvements: HiPerf provides a full
range of process
re-engineering, process mapping and process improvement assistance. HiPerf also
provides a comprehensive approach to increasing the effectiveness, efficiency,
control, and adaptability of manufacturing (process based operations) as well as
service (outcome based) organizations.
